All details related to your iZooto subscription plan can be found from ‘Payment Details’
Your current plan details - plan name, price, billing cycle along with the next renewal date can be found right at the top of the page. In case, you wish to change your existing plan, click on ‘change plan’ and a request would be sent to firstname.lastname@example.org and your account manager would get in touch with you.
Previous invoices (till date) can also be downloaded from here. Even add-on invoices would be available here. However, for any refund issued, please refer to the email received on your registered email address from email@example.com
You can even change your card details from this panel itself by clicking on the edit icon on the top right corner of Payment Information which will redirect you to a secure pop-up from Stripe, our payment gateway.
In case of payment failure or card expiration, your account manager or the finance team would send you an email containing a secure link to update your card details. You can make use of that to update your card details safely too.
Please note that iZooto DOES NOT store your credit/debit card details. It is maintained securely by our billing and gateway partners - Chargebee and Stripe.
Ans. You can get a copy of your invoice by logging in to your iZooto account. Click on "$ Billing Information" on the left-hand bottom corner and then under "Payment History" you will be able to find all your invoices till date.
Ans. You can see your entire payment history under "Payment history" section of the "$ Billing Information"
Ans. You can edit your card details from the "Payment Information" present in "$ Billing Information".